AI receptionist for restaurants

Your agent takes bookings, your team serves

Klaumo sets up an AI phone agent for your restaurant: it takes bookings, notes party size and allergies, answers questions about opening hours and passes group requests on to you

  • Your own Swiss number
  • 4 languages and Swiss German
  • Live in 2 weeks
  • No minimum term on Flex

Kaia is our AI adviser, and talking to her is free, right here on the page

Your working day

Where the evening slips away

Three moments from a normal day in the restaurant

01

The phone in the middle of service

The room is full and the phone keeps ringing

The waiter who should be at a table picks up instead

02

The table for ten that stayed empty

It was held all evening, and you turned other guests away

That evening's takings are gone for good

03

The request never reaches the floor

An allergy or a birthday was mentioned on the phone, but nobody on the floor knows

An awkward evening and a bad review

Solution

What your agent does

We set it up with your menu, opening hours, closing days and booking rules

Bookings

Takes bookings while you serve

It offers free times and takes the name, party size and time, in the guest's language

Questions

Answers questions before the visit

Opening hours, closing days and parking: guests get the answer straight away, just as you set it

Groups

Takes group requests in full

Date, party size, menu and wishes reach you in one message, and you write the quote

Confirmation

Reminds guests on the day

If you wish, guests get a text in the morning and confirm or cancel with one tap

Example

A call in the middle of service

The agent picks up, offers another time and notes the allergy, and you get the complete booking

Example

A call in the middle of service

The agent picks up, offers another time and notes the allergy, and you get the complete booking

Call · booking

A table for six on Saturday night

Agent's script

  • ?Offer a free time
  • ?Ask party size and wishes
  • ?Note the allergy
  • ?Book and send a text

Call in progressAll by the script

All by the script

Booking: 6 people, allergy

Saturday, 8.30 pm · under Smith

  • Call recording 1:421:42
  • In your bookings Sat 8.30Sat 8.30
  • Text to the customer sendingdelivered
  1. Hello, do you have a table for six tomorrow evening?
  2. We're fully booked at 7, but I can offer 6.30 or 8.30, which suits you better?
  3. 8.30, and one of us has a nut allergy
  4. I'll note the nut allergy for the kitchen, what name shall I put the booking under?
  5. Smith, please
  6. You're booked for Saturday at 8.30 pm, six people under Smith, and the confirmation is on its way by text
  7. Booking: Saturday, 8.30 pm, 6 people
  8. The nut allergy is noted for the kitchen

Calculation

The time your team gets back

Two numbers from your restaurant are enough

Based on {rate} an hour, 4 minutes per booking call including the interruption, and 25 minutes per group request

Your net gain each month

  • This is an estimate: we work out the exact figure with your restaurant's numbers

Getting started

How your agent goes live

From the first call to a working agent in about two weeks

  1. 1

    Conversation

    We look at when the phone ties up your team the most

    30 minutes, free
  2. 2

    Our quote

    A fixed price for the setup and for each month

    after the conversation
  3. 3

    Setup

    We enter your menu, opening hours, closing days and booking rules and test everything with your team

    about 2 weeks
  4. 4

    Ongoing care

    We look after the agent and update the menu and hours for holidays

    every month

Phone agent for restaurants

From CHF 1'290 for the setup and from CHF 290 a month

Optional: confirmation on the day, a waiting list and a review request after the visit

Included in the monthly price

  • The agent works every day, and we keep an eye on it
  • We check its answers and improve them
  • We update your prices, menu and hours
  • Call minutes depending on the package, the exact number is in the quote
  • Support by email and WhatsApp

Terms

The terms at a glance

Who it's for

Restaurants and inns

Restaurants, trattorias, country inns and cafés, usually up to 20 staff

Number

Your own Swiss number

Or forward your existing number, for example only during service

Languages

Four languages

German, French, Italian and English, and it understands Swiss German

Start

About two weeks

From the first conversation to a working agent

Contract

Flex or Partner 12

Flex: cancel with one month's notice to the end of any month; Partner 12: setup at about half price, minimum 12 months

Data

Database in Switzerland

The AI processes the calls on servers in the EU and the US

Questions

What restaurant owners ask

How much does an AI receptionist for restaurants cost?

From CHF 1'290 for the setup and from CHF 290 a month, and you get the exact price in our quote after the conversation

Can the agent see which tables are free?

Yes, if we connect it to your booking system; otherwise it takes the booking and sends it to you straight away

What does the agent say when you're fully booked?

It offers another time or day and says goodbye politely if nothing suits

Does the agent charge guests who don't turn up?

No, you set the booking and cancellation rules, and the agent only tells guests what they are

Can I keep my number?

Yes, just forward your calls to the agent, for example only during service

Does the agent understand Swiss German?

Yes, and it answers in German, French, Italian or English, in the guest's language

Where is my guests' data stored?

They're stored in a database in Switzerland, and the AI processes the calls on servers in the EU and the US

How long is the contract?

It's up to you: Flex can be cancelled with one month's notice to the end of any month; with Partner 12 the setup costs about half and monthly care runs for at least 12 months