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AI automation agency for Swiss SMEs

Less busywork, more time

We build AI agents and automations for your business: they answer calls and messages, book appointments and handle the paperwork, and we look after them every month

Kaia is our AI adviser, and you can talk to her right here on the page

How much of your time goes on routine tasks?

  • I can't keep up with customer calls and messages
  • Customers keep ringing to ask if their order is ready
  • Invoices, payment reminders and paperwork take half my day
  • My team keep asking me the same questions
  • I've no time left to grow the business
  • I never get round to social media or reviews

We want AI, but our customer data has to stay in-house

We set up AI systems on your own infrastructure and train them for the work your business does, and you set the access and the rules

  • Larger companies
  • On your own servers

How it works

We set the scenario Your agent follows it

One call, from hello to the customer's confirmation, without you lifting a finger

Call · new customer

A new customer wants to book an appointment

The agent's scenario

  • ?Find out what the customer needs
  • ?Offer a free slot
  • ?Take their name and number
  • ?New-customer discount by your rules

Call in progressAll by the scenario

All by the scenario

New booking: Thursday, 10:00

Marco · new customer

  • Call recording 1:421:42
  • In the calendar Thu 10:00Thu 10:00
  • WhatsApp confirmation sendingdelivered
  1. Hi, I'd like to book an appointment
  2. Sure, how about Thursday at 10:00 or Friday at 14:00?
  3. Thursday works, I'm Marco
  4. Is there a discount for new customers?
  5. Yes, new customers get a discount, I've already applied it
  6. Marco, you're booked in: Thursday, 10:00
  7. Your new-customer discount is already included

Industries

AI agents for your industry

Services & retail Hair and beauty salon Services & retail Fitness and yoga studio Services & retail Driving and language school Services & retail Online shop Trades & garages Trades Trades & garages Garage Trades & garages Removals company Office & property Accounting firm Office & property Property management Office & property Estate agent Practices Medical and dental practice Practices Vet practice Hospitality Hotel Hospitality Restaurant

What we do

You run your business, we take care of the routine

We start with the task that takes up most of your time, and once it’s solved, we move on to the next one

Process review and automation

We show you where your time goes and take the manual work off your hands

  • We look at an ordinary week in your business and show you on a single page where time is lost and where to start
  • We go through your calls, calendar and email and show you how many hours are wasted and what to do about it
  • We take over the repetitive work: client reminders, waiting lists, payment reminders, requests going straight into the right system

AI agents

Your AI agent answers your clients right away, in their own language

  • Answers calls on your Swiss number and books the client in, like in the example above
  • Replies in the chat on your website and on WhatsApp, day and night
  • Books clients straight into your booking system and reminds them of their appointment
  • In your online shop, answers questions about orders and returns and helps people choose
  • Answers your team’s questions about prices, rules and how things are done

Telegram bots

Telegram bots, simple or complex, with a shop and an agent inside

  • We build Telegram bots, simple or complex: bookings, catalogue, shop, customer account
  • A mini app opens inside the bot: a full shop or service right in Telegram
  • The agent answers your customers’ questions in the bot and takes orders and payments

Payments

Any payment system, including cryptocurrency

  • We connect any payment system: cards, TWINT, QR-bill, online checkouts and payment links
  • Accept cryptocurrency: various coins and altcoins, converted straight into francs if you wish
  • Payment works on your website, in your shop and in your Telegram bot, and receipts and invoices go straight into your bookkeeping

Content, website and ads

New customers find you without taking up your time

  • We run your social media: posts and short videos every month
  • We build a website or landing page with your agent built in
  • We set up ads and pass the enquiries to your agent

Your own AI for companies with 50 to 250 employees

AI for the whole team, while your documents stay inside the company

  • We work out which tasks to give it, with which data and where to run it
  • We test it on one process with your data
  • We put it into operation and look after it every month

New customers

Help new customers find you

Ads bring in new customers, your website takes their enquiry, your agent replies straight away and your social media keeps in touch, and we connect it all into one system

1Advertising

Ads that bring in enquiries from your area

  • We set up ads on Google, Instagram and Facebook for your area and your customers
  • Every enquiry from an ad goes straight to your agent, which replies and books the appointment
  • Every week we check which ads bring in enquiries and move the budget to them

2Website and landing page

A website that takes enquiries on its own

  • We build custom websites and landing pages, simple or complex, in the languages you need
  • We build in your agent: it answers visitors and books their appointments
  • We build the pages so people find you on Google and in AI answers

Your data

You know where your data is

The database is in Switzerland, AI processing runs in the EU and the US, and we decide with you, before we start, which tools are needed and how everything is set up

  • Database in SwitzerlandOur database is in Zurich, AI processing runs in the EU and the US
  • Agreed in advanceWe agree the tools and the setup with you before any work begins
  • Fully transparentYou know where and how every tool works

If you need it stricter, chat and email can run entirely in Switzerland, and your own AI on your own server

Built around you

We fit into your software, not the other way round

We connect our agents to the messengers, website and software you already use, and if something is missing, we build the process from scratch

Inbox

WhatsAppAnna Müller

Hi, do you have anything free on Thursday morning?

Your agent

Booking the appointment

Your tools

OneDoc
bexio
TWINT
Google Calendar
Gmail
Google Sheets
HubSpot
Shopify
Calendly
WhatsApp
Instagram
Threema
+Any service with an API

Trademarks belong to their owners · TWINT © PostFinance AG

Set-up and ongoing care

We set up the agents, then every month we check how they work, adjust the scenarios and connect new tools when needed

Set-up only

We set everything up and hand over the documentation and all access, from then on the solution is entirely yours and we stay out of it

You stay in control

  • You approve the scenario: what the agent does on its own and what it passes to you
  • Access and data stay in your own software
  • Change or switch off the agent at any time

Process

How we work

  1. First call

    Together we look at what takes up most of your team's time

    30 minutes, free

  2. Our quote

    You get a fixed price for the setup and for each month

    after the call

  3. Setup

    We start with what helps most and test everything with your team

    first task live after about 2 weeks

  4. Ongoing care

    Every month we look after your agent and fine-tune it as your business changes

    monthly, Flex or Partner 12

Included in the monthly price

  • Your agent runs every day, and we keep an eye on it
  • We read through its answers and improve them
  • We update your prices, services and opening hours
  • Calls and messages up to the agreed volume
  • Support by email and WhatsApp

Reviews

This is where hundredsof reviews and famouscompany logos could go

Quality doesn’t need bought stars

  • We don’t buy reviews or borrow other companies’ logos

  • We only name clients with their consent

Questions and answers

The questions we’re asked most often

My customers are used to talking to a person: won’t an AI put them off?

The agent handles the conversations you don’t have time for: calls while you’re working, in the evening and at weekends, the same questions on WhatsApp

Your customers get an answer straight away about the price, a free slot or whether their order is ready, instead of an engaged tone or voicemail

If someone would rather speak to a person or the question is tricky, the agent hands over to your team, and anything urgent reaches you as a short text message

We’re a small business in a rather special trade: is this really for us?

Yes, we work with every industry and with businesses of every size, from small firms to large companies

We start with your situation: we look at where you lose time and build the agent for exactly that, with your rules, your prices and the words you use

The easiest way to find out: tell Kaia what takes up your time, and she’ll explain right away how an agent would handle it

Where can I see your case studies? How do I know you can do this?

Our work is best seen in action: talk to our AI agent Kaia, who answers your questions and explains how an agent would handle your task

That way you can test our work yourself, right now, in a live conversation

I don’t have time for this: how much work will it be for me?

All we need is one conversation about how your business works, and some time from you to test the agent before it goes live

Gathering prices, services and answers, connecting your software and setting up the agent is our job

Your agent takes on its first task about 2 weeks after we agree to go ahead

What if the agent tells a customer something wrong?

The agent answers only from your data (price list, services, opening hours and the answers you approved), and if the answer isn’t there, it passes the question to your team

With monthly care, we review the conversations every month and improve anything that could be said better

If you spot a mistake, let us know and we’ll fix it in the agent’s instructions so it doesn’t happen again

How do I know the agent is ready for my customers?

Before it goes live, you and your team test your agent with us on real questions from your customers

We check the answers, the handover to your team, the connected software and the hard cases: an unclear question, an urgent request, an attempt to trick it

The agent only talks to your customers once you say yes

Where does my customers’ data end up?

Your customers’ data stays in your software, and the agent works with it there

What we store is kept in a database in Zurich, and the AI processes conversations with cloud providers in the EU and the US

Before launch, you’ll know where each tool runs, and if you work with particularly sensitive data, such as medical records, we set up a separate environment just for you

Can the AI run on our own server or in Switzerland, without the cloud?

Yes, we can install a language model directly on your company’s server, train it there on your documents and fit it to your processes, so your data stays with you

As a separate option, chat and email can also run entirely in Switzerland, and for companies with 50 or more people we set up your own AI on your server or in a Swiss cloud; otherwise the AI runs in the EU and the US

Before launch we agree with you what runs where, and you decide which data goes where

How much does it cost?

A phone agent costs from CHF 1'290 to set up and from CHF 290 a month, or from CHF 690 to set up with 12 months of care, and a simple automation starts at CHF 950 and CHF 90 a month, prices excluding VAT

These are starting prices: your contact at Klaumo always works out the exact price after talking to you, for your specific task, depending on what the agent does and which software it connects to

The conversation is free, and if you'd like an estimate sooner, Kaia can give you the starting price for the solution that suits you

What does monthly care include, and why does it matter?

The agent talks to real customers every day, and your prices, services, opening hours and customers’ questions change, so it needs looking after like any member of staff

Monthly care covers: the agent running every day, reviewing its conversations and improving answers, updating your prices, services and hours, connecting new tools when needed, the AI costs, and direct contact with us on WhatsApp and by email

If you don’t need monthly care, we set up the agent and hand over the documentation and all access details, and from then on it’s entirely up to you

Can I try it first?

Yes, start by talking to Kaia right now: she’ll ask about your task and explain how an agent would handle it

Then, before launch, you and your team test your own agent, and it only talks to your customers once you agree

Book a call directly