AI for removals companies

Quotes that still hold on moving day

Klaumo sets up an AI agent for your firm: it asks every customer about the floor, the lift, parking and large furniture, drafts a capped quote from your price list and follows up with the customer

  • Enquiries from website and WhatsApp
  • Quotes with a cost cap
  • Live in 2 weeks
  • No minimum term on Flex

Kaia is our AI adviser, and talking to her is free, right here on the page

Your working week

Where price disputes start

Three situations every removals firm knows

01

Extra charges on moving day

Nobody asked whether there is a lift or where the van can park

An argument in the flat, a discount and a bad review

02

Enquiries with half the details

The form says “3.5 rooms, end of the month”, and you chase the rest by phone in the evening

The evening is gone, and meanwhile the customer asks other firms

03

Quotes nobody follows up

The customer compares five quotes, and no one asks if anything is still unclear

The job goes to whoever gets back in touch first

Solution

What the agent does for your firm

We set it up with your price list, your services and your rules for home surveys

Enquiries

Answers every enquiry

It answers enquiries from your website, by email or on WhatsApp in the customer's language, and customers can send photos straight away

Details

Asks what the quote needs

Floor, lift, distance to the van, a piano and large furniture: it checks all this before you do the sums

Quote

Drafts a quote with a cost cap

People, vehicle, hours and a cap from your price list, and you check it and send it with one click

Follow-up

Follows up after three days

It asks the customer whether anything is unclear and books the date there and then

Example

An evening enquiry on WhatsApp

The agent checks the details of the flat and drafts the quote, and you approve it

Your removals firmWhatsApp · online

New enquiryA family moving at the end of November

  1. Good evening, we're moving from Zug to Baar at the end of November, a 3.5-room flat, how much would that be?
  2. Happy to help, so the quote is right: which floor are you on, and is there a lift?
  3. Second floor, no lift, but there is one in Baar
  4. How far is it from the front door to where the van can park?
  5. About 20 metres, and there's a piano and a big wardrobe
  6. Thanks, do send me a few photos, you'll have the capped quote tomorrow

What the agent did

  • Details completeFloor, lift, parking and furniture
  • Quote draftedWith a cost cap, waiting for your approval
  • Date pencilled in30 NovemberPhotos of the flat in the chat
  1. Agent reads the enquiry
  2. Asks about floor and lift
  3. Checks parking and furniture
  4. Drafts the quote
  5. You approve, it sends

Calculation

How much time you win back

Two numbers from your week are enough

Based on {rate} an hour, 15 minutes of questions per enquiry and 40 minutes per quote

Your net gain each month

  • This is an estimate: we work out the exact figure with your firm's own numbers

Getting started

How we set up your agent

From the first call to a working agent in about two weeks

  1. 1

    First call

    We look at which details are often missing from your quotes

    30 minutes, free
  2. 2

    Our quote

    A fixed price for the setup and for each month

    after the call
  3. 3

    Setup

    You send us your price list and your rules for surveys, we set up the rest, and then you test the agent with us

    about 2 weeks
  4. 4

    Support

    We look after the agent and get it ready for the end-of-month rush and the summer

    every month

Quote agent for removals firms

From CHF 1'900 for the setup and from CHF 190 a month

Optional: moving-day confirmation the day before and a review request after the move

Included in the monthly price

  • The agent works every day and we keep an eye on it
  • We read its answers and quotes and improve them
  • We update your prices and services
  • The agreed number of quotes per month
  • Support by email and WhatsApp

Terms

The terms at a glance

Who it's for

Removals companies

With or without end-of-tenancy cleaning, usually 3 to 20 staff

Enquiries

Website, email, WhatsApp

The agent answers wherever your customers write

Languages

Four languages

English, German, French and Italian

Getting started

About two weeks

From the first call to a working agent

Contract

Flex or Partner 12

Flex: cancel with one month's notice to the end of any month; Partner 12: setup at about half price, minimum 12 months

Data

Database in Switzerland

AI processing runs in the EU and the US

Questions

What removals firms ask us

How much does AI for removals companies cost?

From CHF 1'900 for the setup and from CHF 190 a month, and you get the exact price in our quote after the call

Does the agent send quotes without me?

No, you check every quote and approve it yourself

Does the agent give a price straight away?

No, it first checks the details of the flat, then drafts the quote from your price list, and you check it

Does this replace the home survey?

No, for flats above a size you set, the agent offers the customer a home survey

Where do the enquiries come from?

From the form on your website, from your email and from WhatsApp

Can the agent confirm the moving day?

Yes, as an add-on: the day before, the customer gets the time, the number of people and the vehicle

Where is my customers' data kept?

The database is in Switzerland, and AI processing runs in the EU and the US

How long is the contract?

It's up to you: Flex can be cancelled with one month's notice to the end of any month; with Partner 12 the setup costs about half and monthly care runs for at least 12 months