AI receptionist for garages

Your agent takes the calls, you fix the cars

Klaumo sets up an AI phone agent for your garage: it answers and books tyre changes and services, and if you want, it also tells customers when the car is ready and gets their go-ahead for extra work by text

  • Your own Swiss number
  • 4 languages and Swiss German
  • Live in 2 weeks
  • No minimum term on Flex

Kaia is our AI adviser, and talking to her is free, right here on the page

Your working day

Where your front desk loses time

Three moments from a normal day at the front desk

01

The phone at the front desk

One person checks cars in, plans the workshop and writes invoices, and the phone keeps ringing in between

The customer at the desk waits, and the caller can't get through

02

“Is my car ready yet?”

Customers don't know how the repair is going, so they ring to ask, sometimes several times a day

Every call pulls someone away from the work

03

Extra work agreed by phone

The mechanic finds another fault, the customer can't be reached, and a yes on the phone is soon forgotten

The car blocks the lift, and the invoice ends in an argument

Solution

What your agent does

We set it up with your services, prices and opening hours, and with your workshop software if you want

Phone

Answers while you work on the cars

It answers questions about bookings and services and logs every request with the number plate and phone number, so you only ring back when needed

Bookings

Books tyres and services

Tyre changes, services and preparation for the MFK vehicle inspection go into your calendar with the right length of time, even at the height of the season

Status

Tells customers when the car is ready

Optional: when your team marks the car as ready, the customer gets a text, and if they ring, the agent answers them itself

Approval

Gets extra work approved

Optional: the customer gets the job and the amount by text and confirms in writing, and the reply goes straight into the job card

Example

A call at the height of tyre season

The agent answers, offers the next free slot and books the customer in, and you get the complete request

Example

A call at the height of tyre season

The agent answers, offers the next free slot and books the customer in, and you get the complete request

Call · regular customer

A customer wants winter tyres fitted

Agent's script

  • ?Offer the next free slot
  • ?Check car and wheels
  • ?Text the price
  • ?Book and confirm

Call in progressAll by the script

All by the script

Job: tyre change VW Golf

Wednesday, 7:30 · wheels from storage

  • Call recording 1:421:42
  • In the calendar We 7:30We 7:30
  • Text to the customer sendingdelivered
  1. Hello, I'd like my winter tyres fitted, when could you fit me in?
  2. The next free slot is Wednesday at 7:30, which car is it?
  3. A VW Golf, you're storing the wheels for me, how much will it be?
  4. I'll text you the price for the change and the storage, your wheels will be ready on Wednesday
  5. Fine, book me in
  6. You're booked for Wednesday at 7:30, the confirmation is on its way by text
  7. Booking: Wednesday, 7:30, tyre change VW Golf
  8. The price for the change and storage is in this message

Calculation

How much time you win back

Two numbers from your workshop are enough

Based on {rate} an hour, 3 minutes per call and 5 minutes on the phone per car for updates and approvals

Your net gain each month

  • This is an estimate: we work out the exact figure with your garage's own numbers

Getting started

How your agent goes live

From the first call to a working agent in about two weeks

  1. 1

    First call

    We look at which calls and tasks hold up your front desk

    30 minutes, free
  2. 2

    Our quote

    A fixed price for the setup and for each month

    after the call
  3. 3

    Setup

    We add your services, prices and tyre season and test everything with you

    about 2 weeks
  4. 4

    Ongoing care

    We look after the agent and update prices and seasonal times

    every month

Phone agent for garages

From CHF 1'290 for the setup and from CHF 290 a month

Optional: a text when the car is ready and written approval of extra work

Included in the monthly price

  • The agent works every day and we keep an eye on it
  • We read its answers and improve them
  • We update your prices, services and hours
  • Call minutes depending on the package, the exact number is in the quote
  • Support by email and WhatsApp

Terms

The terms at a glance

Who it's for

Garages

Independent garages, tyre centres and body shops, usually up to 20 people

Number

Your own Swiss number

Or forward your existing number, for example when the front desk is busy

Languages

Four languages

German, French, Italian and English, and it understands Swiss German

Getting started

About two weeks

From the first call to a working agent

Contract

Flex or Partner 12

Flex: cancel with one month's notice to the end of any month; Partner 12: setup at about half price, minimum 12 months

Data

Database in Switzerland

The AI processes the calls on servers in the EU and the US

Questions

Questions from garage owners

How much does an AI receptionist for garages cost?

From CHF 1'290 for the setup and from CHF 290 a month, and you get the exact price in our quote after the call

Can the agent cope with tyre season?

Yes, it takes several calls at once and books customers into the free slots in your calendar

How does the agent know a car is ready?

Your team marks it as ready, in a simple list or in your workshop software, and the customer gets a text straight away

Can I keep my number?

Yes, just forward your calls to the agent, for example only when the front desk is busy

Does it work with my workshop software?

We check that in the first call, and connecting it to your software is a separate line in the quote

Does the agent write quotes?

No, your team writes the quote; the agent sends the customer any extra work with the amount and keeps their written approval

Where is my customers' data stored?

They're stored in a database in Switzerland, and the AI processes the calls on servers in the EU and the US

How long is the contract?

It's up to you: Flex can be cancelled with one month's notice to the end of any month; with Partner 12 the setup costs about half and monthly care runs for at least 12 months